Yes, to receive full refund you must not be in default with any of the guidelines of rental agreement :
1. Wrecks
2. Late Fees
3. Dirty Cabin
Ect. A full description of the rental agreement will be attached to your confirmation email.
The Vehicles that are available will be on the calendar or click or press buttons like:
1. Check Availably
3. Book Now
4. Book Ahead